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Manager, IT Infrastructure

Hong Kong-Shenzhen Innovation and Technology Park Limited (“HSITP”, a wholly owned subsidiary of the Hong Kong Science & Technology Parks Corporation, is engaged in the planning, building, management, operation and maintenance of the Hong Kong-Shenzhen Innovation & Technology Park at the Lok Ma Chau Loop (“the Loop”).
 
With a site area of 87 hectares, the Loop will be a hub for vigorous technology R&D and collaboration among top-notch international R&D institutions, technology enterprises and talent. The Loop will provide necessary infrastructure, facilities and service support for the innovation and technology (I&T) community; with associated higher education, cultural and creative and other complementary facilities.

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Responsibilities:

  • Assist in the planning, implementation, and operation of IT infrastructure to support the organization’s business and strategic objectives
  • Lead part of the infrastructure support team in delivering daily operations, system maintenance, and service improvement initiatives to ensure stable and secure IT services
  • Lead or support selected infrastructure enhancement and modernization projects for both the corporate office and the Innovation & Technology Park, ensuring alignment with architectural and security standards
  • Support infrastructure assessment, capacity planning, and continuous improvement initiatives; identify improvement areas and propose feasible technical solutions
  • Coordinate and oversee vendors in delivering infrastructure projects, including solution evaluation, proof of concept (POC/POV), implementation, user acceptance testing (UAT), production rollout, and support transition
  • Manage or support the design, configuration, and day-to-day operation of key IT infrastructure components — networks, servers, storage, and hybrid cloud systems — ensuring system reliability, scalability, and performance
  • Maintain updated infrastructure documentation, including network diagrams, configuration baselines, asset inventory, and standard operating procedures (SOPs)
  • Monitor and analyze infrastructure performance, prepare regular health and capacity reports, and recommend optimization actions
  • Ensure compliance with IT governance, cybersecurity, and data protection standards in collaboration with the IT Security Team
  • Support incident response actions, applying mitigation measures for security vulnerabilities and risks where necessary

 

Requirements:

  • Bachelor’s degree in Information Technology, Computer Science, or related disciplines
  • At least 8-10 years of relevant experience in IT infrastructure support, implementation, or operations
  • Hands-on experience managing or supporting Microsoft Entra ID, Microsoft 365, and core infrastructure components (network, server, and storage)
  • Exposure to leading or coordinating infrastructure projects, particularly in corporate or campus-scale environments
  • Knowledge of cloud platforms (Azure, AWS)
  • Familiarity with security technologies such as EDR, DLP is an advantage
  • Experience in vendor coordination and infrastructure project delivery within a sizable organization or public/quasi-government setup is preferred
  • Strong communication skills in written and spoken English and Chinese (Cantonese and Mandarin)
  • Frequent Travel or Work in Lok Ma Chau Office is required (Shuttle bus service & MTR concession scheme is available)

Company Benefits:

  • Competitive annual leave entitlement
  • MPF Top-up benefit
  • Medical benefits from Day-1 with extended coverage to dependent(s)
  • Dental & Life insurance
  • Training sponsorship
  • Professional membership fee reimbursement

 

Personal data provided will be treated in strict confidence and used for recruitment purpose only. All personal data collected will be used strictly in accordance with employer’s personal data policies, you can access the Personal Information Collection Statement at https://www.hsitp.org/en/career/page/1
Applicants not invited for interview within four weeks after application deadline may consider their applications unsuccessful. Personal data of unsuccessful applicants will be retained for a maximum of two years.

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