Senior Manager, IT Applications
Hong Kong-Shenzhen Innovation and Technology Park Limited (“HSITP”, a wholly owned subsidiary of the Hong Kong Science & Technology Parks Corporation, is engaged in the planning, building, management, operation and maintenance of the Hong Kong-Shenzhen Innovation & Technology Park at the Lok Ma Chau Loop (“the Loop”).
With a site area of 87 hectares, the Loop will be a hub for vigorous technology R&D and collaboration among top-notch international R&D institutions, technology enterprises and talent. The Loop will provide necessary infrastructure, facilities and service support for the innovation and technology (I&T) community; with associated higher education, cultural and creative and other complementary facilities.
We are seeking a highly experienced and driven Senior Manager, IT Applications, to lead our application development and management initiatives for our I&T park. This role will play a pivotal part in aligning technology solutions with business needs, managing third-party vendors, and ensuring the successful delivery and continuous improvement of enterprise applications.
Responsibilities:
- Collaborate with stakeholders to gather and analyze business requirements, translate them into technical specifications and determine the feasibility of proposed solutions.
- Lead and manage vendors to ensure high-quality delivery of application projects throughout all project phases: development, quality assurance, user acceptance testing (UAT), production launch, and subsequent maintenance support
- Provide technical expertise and support to end-users, troubleshooting issues, resolving system errors, and ensuring a smooth and uninterrupted operation of applications
- Maintain comprehensive documentation of applications, including user manuals, technical specifications, and SOP; Facilitate training sessions to educate users on application usage and best practices
- Ensure all applications complying with relevant security standards and regulations, assist to implement appropriate security measures and regular audits and risk assessment on application
- Lead and mentor a team of IT professionals in application management
Requirements:
- Bachelor Degree in Information Technology or related disciplines
- Minimum 12 years of working experience with solid track record of successful delivery of IT application development in IT project & vendor management role
- Prior working experience in sizable property management / property developer is a plus
- Proven ability to lead and manage IT applications team and external service providers
- Strong analytical and problem-solving skills, with a solid understanding of application life cycles
- Business-oriented mindset with the ability to collaborate closely with different teams and business units to deliver high-quality application solutions
- Familiarity with major SaaS platforms such as CRM, HRMS, ERP, PMS & FMS
- Familiarity with smart facilities & building management applications
- Excellent command of verbal & written English and Chinese (both Cantonese & Mandarin)
- Stationed in or Occasional travel to Lok Ma Chau Office is required
We offer market competitive compensation, 5-day work week and generous benefits including medical and life insurance; and voluntary contribution in addition to the legal minimum MPF.
Personal data provided will be treated in strict confidence and used for recruitment purpose only. All personal data collected will be used strictly in accordance with employer’s personal data policies, you can access the Personal Information Collection Statement at https://www.hsitp.org/en/career/page/1
Applicants not invited for interview within four weeks after application deadline may consider their applications unsuccessful. Personal data of unsuccessful applicants will be retained for a maximum of two years.